Avoid missing the message by being busy in taking notesĪctive listening in the workplace settings requires us to pay close attention to the words of the message being communicated and to the intent of the message being communicated.Understand and communicate through body language.What skills can help employees to use active listening in the workplace?Įmployees at the workplace can utilize the following skills to practice active listening in the workplace: The passive listeners at the workplace do not attend well to the speaker whereas the active listeners in the workplace attend well to the speaker, process the message being communicated, interact through verbal and non-verbal cues and use active listening skills to better clarify the message being communicated.The passive listeners in the workplace are easily distracted from their goal whereas the active listeners in the workplace are more focused and are better able to concentrate on their work.Whereas the active listeners in the workplace pay keen attention to the non verbal cues of the speaker and try to maintain eye contact. Passive listeners in the workplace pay minimum or near to none attention to the non verbal cues of the person who is conveying the message.They pay attention to the intent and context of the message as well. ![]() Whereas active listeners pay attention to the words being spoken along the emotional component and feelings of the person who conveys the message.
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